Refund policy

Payments
Orders are initiated for processing once the design is finalized, and we've received full payment for the selected product.

Damages and issues
Upon receiving your order, we kindly request you to inspect the items promptly. Should you identify any defects, damages, or if an incorrect item is received, please reach out to us at the earliest.

Returns & Exchanges
Exchanges or returns are gladly accepted if the delivered design differs from the agreed specifications or if the wallpaper arrives damaged. We're here to ensure your experience is as enchanting as our designs. For any concerns, you can reach out to us on info@deartinytales.com.